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CRM 售后服务管理——从报价到收款的流程简介

CRM 售后服务管理——从报价到收款的流程简介

讲解SAP CRM系统的各个模块的功能，以视频方式演示如何在SAP CRM系统中创建产品组合报价单、生成服务单、执行服务单，一直到向供应商索赔零部件款项的整个业务流程。协助您的企业理顺业务流程，提高管理绩效、服务水平和客户满意度。

Topics:
CRM 售后服务管理——从报价到收款的流程简介

Speaker(s):
郝海洋, SAP解决方案经理 (服务与资产管理方向), SAP

Date of Issue:
15 Mar 2010

Language:
Chinese

Solutions:
SAP Customer Relationship Management

Industries:
All Industries

Access the content:
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  Audio, 01:24 H
  Presentation, 2.5 MB

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